17 April 2024

• Kenya Airways promises to update its customers as soon as there are new developments.

Kenya Airways has cancelled a flight into and out of Dubai due to the severe weather and ongoing flooding in the United Arab Emirates (UAE).

In a statement on Wednesday, KQ said the flooding has led to operational challenges, leading to the cancellation on Tuesday and Wednesday.

Kenya Airways has advised affected customers to get in touch at +24 711 024 747, WhatsApp: +254 705 474 747, or email: customer relations@kenya-airways.com.

The airline apologised for any inconvenience resulting from the situation.

"We are monitoring the situation and are in close contact with Dubai authorities to minimise the inconvenience and disruption to our customers' travels," KQ added.

Kenya Airways promises to update its customers as soon as there are new developments.