This is why Safaricom will be temporarily unavailable on Sunday

Piece by: star.writer
Exclusives

Safaricom services will temporarily be unavailable on Sunday from 2am to 8am.

The services include; All airtime top-ups (including by M-pesa) all product purchases including the purchase of data bundles, voice bundles and SMS bundles.

Other unavailable services include; Bonga point services including redemption of Bonga Points postpaid payments, all balance transfers, all airtime, data bundles and SMS balance inquiries.

"All calls, SMS services, M-pesa internet and data shall remain available for the duration of maintenance," the telco said in a statement on Friday. We are sorry for any inconveniences."

This comes days after Safaricom waived fees for M-Pesa transactions below Sh1,000 following the COVID -19 outbreak.

President Uhuru Kenyatta had directed that telecos should consider reducing the cost of using mobile money during this period to curb the spread.

Over 9,000 people have died globally and thousands infected. In Kenya, seven cases have been confirmed.

- The Star/ Nancy Agutu