Kenya Power has announced the resumption of normal services on token generation and postpaid bill payments.
The service resumed after a technical hitch delayed transactions Saturday afternoon.
"We wish to inform our prepaid and postpaid customers that we have resolved a technical hitch that was affecting token generation and postpaid bill payment," the company said in a statement Saturday evening.
KPLC said customers can now purchase prepaid tokens and pay their postpaid bills without delay.
"Undelivered tokens will be sent to respective customers in the shortest time possible," the lighting company said.
"We once again apologise for the inconvenience caused and thank you for your patience."
Kenya Power had announced that they were experiencing technical hitches on payment for tokens on Saturday afternoon and acknowledged that there was a delay.
"We are experiencing a technical hitch which is affecting both our prepaid (token generation) and post paid bill payment systems," the firm said.
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