Mobile phone-based money transfer service, Mpesa is currently unavailable for millions of its customers across the country.

On January 9, 2024, several Kenyans took to social media to report Mpesa downtime. 

Many who tried transacting were met with apology messages from Mpesa.

One of the messages read; "The parameters of data sources are null null."

The same error was experienced while trying to transact through the Mpesa app. 

"M-PESA is undergoing scheduled maintenance," the pop-up indicated. 

Safaricom is yet to release a statement indicating the downtime. 

More to follow

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