• Complaints from customers shows that the technical hitch on token generation could have started last night. 

SCHEME: Kenya Power offices in Mombasa.
SCHEME: Kenya Power offices in Mombasa.
Image: FILE

You will not receive the token for your electrity bill on time today. 

The Kenya Power and Lighting Company has announced a that there will be a delay in token generation due to a technical hitch. 

"We would like to inform our customers that we are experiencing a technical hitch which is affecting prepaid token generation and os-lid bill payment," KPLC announced in a statement. 

The Lighting company says plans are underway to restore the services.

"Our team has identified the issue, and restoration of normal services is currently in progress so that customers can access the affected platforms soon. We apologise for the inconvenience caused."

The hitch comes a month after a major power outbreak that affected most parts of the country. 

Feedback from customers shows that the technical hitch on token generation could have started last night.